Returns & Exchanges

At TJ Bags, we want you to love your purchase; if you are not completely satisfied, you can return or exchange your items within 30 days of delivery. All returned products must be in their original, unused condition with all tags and packaging intact.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in the original shipping box and include a copy of your packing slip to ensure faster processing.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our warehouse inspects the returned bag, we will issue a full refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing